Apple New Service For Customers
Apple Launches New Service For Customers : Tech giant Apple has launched a video consultation service called ‘Shop with a Specialist over Video’ for its customers in India. Through this service, Apple users can connect with Apple experts and get personalized advice to choose any product of their choice as per their needs. The company said in a statement on Wednesday that through this service, users can learn about all Apple products including the iPhone 16, compare different models and also get information about funding options for their purchase. It is also worth noting that this service of Apple will be very beneficial for the common man, through which they can get all the information about any product in detail and they can easily choose the right product for themselves.
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Apple said that India is the second country where the ‘Shop with Experts on Video’ service has been launched. According to the statement, under this service, customers can connect with a member of the Apple Store team through a secure, one-way video call. Along with this, Apple experts will provide appropriate product advice keeping in mind the customer’s needs. The service is available on both iOS and non-iOS devices. Apple said that currently, users are being consulted only in English.
“India is a dynamic market and we are excited to further deepen our relationship with our customers here through the ‘Shop with Experts on Video’ service,” said Karen Rasmussen, head of Apple’s retail online segment. American tech company Apple sells products like iPhone, iPad, Mac, MacBook, Apple Watch, AirPods, Apple TV, HomePod in India. However, Apple’s iPhone is the most popular in India. Apart from this, Apple Watch, MacBook and AirPods are also very popular here.
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